Warranty

When it comes to the warranty on a new home, the main factor that really matters is answered by the question. “does the builder stand behind what he built or not?“ This is a viral question for most homeowners as they start shopping for their home builder, Colorado Springs. Most every builder goes about trying to build a good product that will stand the test of time. Most homes will last for up to 100 years in any normal home building environment. The question is not whether or not the home will stand the test of time, but it typically comes down to the workmanship and craftsmanship of the home at the time that it is constructed. Most issues will pop up within the first couple of days weeks and months that someone is living in the new home. Little details can get missed by homebuilders when they are under construction because not everything gets a car use during the construction time. For example, no one ever turns on the washer and dryer to do a load of laundry during the construction of the home. no one really does a load of dishes in the dishwasher during the construction of the home either. And if the home is built in the summertime, the heat is never turned on in the HVAC system during that construction.. So when a family or individual moves into a new home, that is when all of those activities begin to happen on a regular basis, and You find out where something might be an issue that would be able to be covered under warranty.

This is the area where a good home builder begins to excel. As a home builder, Colorado Springs, Tralon Homes will always stand behind our product. That first time that the heat is turned on in the winter time if there is some sort of an issue, we are here at a moments notice for you to contact us. All you need to do is go on the warranty page of our website and fill out a form to contact our team. Someone will call you back for non-emergency items within 48 hours of you reaching out and will schedule to get somebody out to assess the issue on your home. If it is an emergency and it is during normal working hours, you can call directly to our warranty department from the phone number here on the website and speak to somebody live so we can take care of your issue and point you in the right direction. If it is an after hours, emergency, such as a water leak or gas leak or any other emergency, then we would advise you to contact any professional in the industry in the nearby vicinity of your home and get them out there as soon as possible. we do not want any emergency issues to have to wait until the following day business day when we are there to take care of it. As a homebuilder Colorado Springs, we are more concerned about the safety of you and your family than we are about you waiting until we can take care of the issue for you.

At Tralon Homes, we offer a one-year warranty on your home as far as the workmanship ship and craftsmanship of the home. There are some builders that offer two year and 10 year warranty use but those are typically a purchase from a third-party. That is something that is available to any consumer out on the open market if you wish to get those extended warranties, you can buy one just as easily as a homebuilder. They typically range from $400-$1000 on the open market.

Sometimes people have questions about things that are normal, wear and tear on a home and they are inquiring to see if it is covered under warranty. We have had everything from a customer calling about a chip on a cabinet or countertop up to a cigarette burn on a piece of trim for in the carpet. There are many things that are just normal wear and tear on the house that are not covered under warranty. if you are unsure whether your question or concern is covered under warranty, then please, by all means fill out the form on our website and we will be glad to answer your questions. As a homebuilder Colorado Springs, we are here to answer your questions and help point you in the best direction even if it is not something that’s covered under warranty. We may not be able to cover the cost for you on something like that but we may be able to point you in the right direction.

As a homebuilder Colorado Springs, we take pride in building a great home for you and your family. We strive to use the best materials and the best subcontractors in the Colorado Springs area for the construction of your home and every home we build over our long history here in Colorado. as we do so there can be times when a human being gets involved and makes a mistake. We have approximately 19 different trades and 21 different suppliers that each have anywhere from 5 to 200 employees in their company helping us to work through the construction of your home. As a homebuilder Colorado Springs, we cannot have, 100% perfection when you get that many human beings involved in the process of building a home. We have many safeguards, checklists and processes in place to check and double check on the construction of your phone throughout the process, but still sometimes mistakes happen. That is the entire purpose of a warranty is to help make sure that those mistakes and oversight don’t cause problems for you and your family as you begin to live in the home. On top of our safeguards and checklists that we have in place as a homebuilder Colorado Springs we also are regularly inspected by the local municipalities building departments to make sure that every home we built is to the standard of the Colorado residential construction performance guidelines act. If you ever question whether we completed the home the right way or did our work in the correct way rest assured that it has been inspected by a building professional in your city.